Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ANNE DOLINSKY

ANNE DOLINSKY

November 1, 2025

5  out of  5
rating by ANNE DOLINSKY
"Mary was very friendly and knowledgeable. Very nice office building."
Profile photo of Janet Cauldren

Janet Cauldren

October 29, 2025

5  out of  5
rating by Janet Cauldren
"Mary was helpful, knowledgeable and very timely in her responses. Would highly recommend."
Profile photo of Dawn Gregory

Dawn Gregory

October 28, 2025

5  out of  5
rating by Dawn Gregory
"Best price out of three places we got quotes from and their customer service was exceptional."
Profile photo of James Paul Limbacher

James Paul Limbacher

October 28, 2025

5  out of  5
rating by James Paul Limbacher
"Ms Mary was a Great help. 👍 she was very helpful explaining all"
We responded:
"Thank you so much! Bradley and I enjoy working with you and we are so grateful for you trusting us for your insurance needs!"
Profile photo of Beachside Lawn Maintenance

Beachside Lawn Maintenance

October 27, 2025

5  out of  5
rating by Beachside Lawn Maintenance
"I've been with this insurance company for a long time. Miss Tanisha always goes above and beyond. I appreciate your service, your customer service is impeccable. I hope you have a great"
Profile photo of lee

lee

October 27, 2025

5  out of  5
rating by lee
"I've been with this insurance agency for a long time. I just wanted to come on and say Miss Tanisha always goes above and beyond. Great customer service. Thank you again I appreciate all your help"
Profile photo of Joe Coffini

Joe Coffini

October 23, 2025

5  out of  5
rating by Joe Coffini
"Had State Farm for 40 years over different states. Never a problem Working with Mary at the Shallotte office makes the experience even better Friendly efficient and helpful She is the best"
Profile photo of Shannon

Shannon

October 22, 2025

5  out of  5
rating by Shannon
"Mary is always so helpful!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Chasity Lewis

Chasity Lewis

October 17, 2025

5  out of  5
rating by Chasity Lewis
"I LOVE Marry!! She helps me, answers any questions i have and also has me in and out fast!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of West TV

West TV

October 15, 2025

5  out of  5
rating by West TV
"This review is for Mary Jezierski who is one remarkable representative of State Farm Insurance. Her customer service is excellent. Her attention to detail is amazing and she works so hard to quickly take care of issues. I would HIGHLY RECOMMEND Mary to anyone looking for impeccable customer service. Thanks Mary…you made our move so easy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kay-Leigh Carelse

Kay-Leigh Carelse

October 7, 2025

5  out of  5
rating by Kay-Leigh Carelse
"Brad was so helpful and knowledgeable! He answered all my questions and helped me to pick an auto insurance that was best suited to my needs. One of the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Lunar Electrical Services LLC

Lunar Electrical Services LLC

September 22, 2025

1  out of  5
rating by Lunar Electrical Services LLC
"When I started out with them they were great! I started my commercial auto account with them a little over a year ago. I had policies with them before this and they did great. In the last year I’m not really sure what has happened but the customer service went way down. The price went way up. It was hard to get things done plus they don’t respond with answers that make any sense. All I can really say is that in the commercial side I recommend you find a different Statefarm location to do business. It’s been 7 months and I still stand by this. I have yet to reach out to them but nothing would change. Good luck to everyone that uses them."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
Profile photo of Kelly Brown

Kelly Brown

September 21, 2025

5  out of  5
rating by Kelly Brown
"Love this office! Staff is knowledgeable and friendly and always there when you need them with the answers. I’ve used them and worked mostly with Mary Jezerski who’s amazing, for the 8yrs we’ve lived here. Rates and coverage and claims handled with a breeze, we have 2 young adults so you can imagine, haha. Definitely go with Dowdy’s office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Suzanne Moose

Suzanne Moose

September 18, 2025

5  out of  5
rating by Suzanne Moose
"Incredible display of outstanding leadership and customer service today working with Diana. I needed to add a policy onto our account. She clearly displayed amazing active listening skills in getting addional insurance needs added. Diana works in record speed with the quickest delivery of paperwork I needed which also included taking my payment and entering info unbelievable quick! My experience with Diana was five Gold star customer service and the best I've ever received in my entire life. Perfect role model of excellence and is the reason I absolutely utilize State Farm in Shallotte for all my insurance needs. I'm truly grateful for Diane's diligent work in ensuring I got everything I needed. Outstanding leadership!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Pat Schumacher

Pat Schumacher

September 18, 2025

5  out of  5
rating by Pat Schumacher
"Tenesha was quick to respond and so very personable and helpful. She took time to follow up, answer all my questions, and resolve my issue. Efficiency, accountability, and friendliness is a rare combination. Tenesha has it! :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Bob Colna

Bob Colna

September 17, 2025

5  out of  5
rating by Bob Colna
"My wife and I are moving from Pennsylvania to North Carolina. We have had State Farm Ins. for a number of years. Mary at State Farm made the transition of insurance very easy. We are greatful for her time and professionalism. It is comforting to know that we are back by a great company like State Farm. Bob"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Rich Reilly

Rich Reilly

September 17, 2025

5  out of  5
rating by Rich Reilly
"Everyone was very nice, Mary made everything easy and I feel I made the right choice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Gary Brunetti

Gary Brunetti

September 16, 2025

5  out of  5
rating by Gary Brunetti
"Mary Jezierski helped us with auto insurance policy. She was extremely knowledgeable and expertly guided us through the policy, making recommendations and explaining why. Very pleased!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Toni Eaton

Toni Eaton

September 9, 2025

5  out of  5
rating by Toni Eaton
"Mary was so helpful in getting my coverage started. She’s so efficient and easy to work with over the phone. Very personable lady."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Velma Ferris

Velma Ferris

September 9, 2025

5  out of  5
rating by Velma Ferris
"Mary has been excellent. She explained my policy to me and was so helpful with my questions. When I called, she called me back in a timely fashion! Was great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Felix Ruiz

Felix Ruiz

September 2, 2025

5  out of  5
rating by Felix Ruiz
"I have been doing business since April 2016, with Kristin Dowdy, agent of State Farm. She made me feel welcomed from day one. There is an anecdote that is being told among residents in our relatively small town of Shallotte. I am not sure if Kristin is aware of it. Around March of 2016, I was at a local Fire Station when I heard one of the firefighters making fun of a co-worker, because he went to State Farm only to get his car insured and he came out of there with Car, Home & Life insurance, supposedly because Kristin Dowdy's beauty hypnotized him. LOL. Well, fast forward a couple of weeks and this time; I went in there and coincidentally or not, I got Car, Home and Life insurance too. (Not necessarily all at once that day). Grin! Any time I had to go to her office for any diligence related to our insurance account (of course); My wife jokingly said, "Are you going to see your girlfriend?" in reference to Kristin. LOL So, you have been warned. If/when you go there, please say hi to "my girlfriend"; yeah right!! Last, but not least; In all seriousness, I want to highlight that her staff is friendly and professional. They will make you feel comfortable while being able to help you with your needs for car, home, and/or life insurance. I am not sure if they offer pet insurance. But if they do, I should also add our lovely cat Coco to the policy. Update Feb 13, 2025 I visited the office today. I am thankful for Tenesha and her patience when it comes to taking extra time to go above and beyond to review my accounts and to answer my questions. Thank you Tenesha."
We responded:
"Thank you Felix!! We consider it our privilege to be able to take care of your insurance needs. We value you and your entire family. Thank you for taking the time to leave such a wonderful review! "
Profile photo of Keisha Sievers

Keisha Sievers

August 29, 2025

5  out of  5
rating by Keisha Sievers
"Fast and helpful service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Gary Weaver

Gary Weaver

August 21, 2025

5  out of  5
rating by Gary Weaver
"Great Job thanks."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Stephan Martin

Stephan Martin

August 19, 2025

5  out of  5
rating by Stephan Martin
"Great company. Great rates in NC. Excellent customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Danelle Reavis

Danelle Reavis

August 19, 2025

5  out of  5
rating by Danelle Reavis
"I had to show proof of insurance to another company that I cancelled and I called Mary at 4:58pm and Mary was sooo sweet and she went ahead and faxed the paperwork to the other company before she left."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"