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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Jenny Kuck

November 6, 2026

5 out of 5 rating by Jenny Kuck
"Professional service"
We responded:
"Wow, thank you for the 5-star review, Jenny! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Thomas Austin

November 6, 2026

5 out of 5 rating by Thomas Austin
"Very professional Michelle went above and beyond to make sure I had the right property insurance I needed. Highly recommended"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kristin Dowdy’s team. "
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mike dial

November 3, 2026

5 out of 5 rating by mike dial
"My visit was great. Very nice and experienced agent and got me exactly what I needed for now."
We responded:
"mike, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Ken Tasker

October 28, 2026

5 out of 5 rating by Ken Tasker
"Tony took care of issues that I had got back with me and got everything sorted out so I appreciate what she did"
We responded:
"Thanks so much for the fantastic rating, Ken! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Sylvia Rachel Williams

October 26, 2026

5 out of 5 rating by Sylvia Rachel Williams
"VERY HELPFUL!!
She was knowledgeable and had my new NC quote within minutes.AND IT WAS CHEAPER than SC."
We responded:
"Sylvia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Shallotte. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kristin Dowdy and Team "
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Janet Anderson

October 26, 2026

5 out of 5 rating by Janet Anderson
"Having been insured by this agent and associates for almost 28 years I have always had exceptional service and having had a problem recently and dealing with Barbara Nelson I can once more highly recommend Barbara. She was polite, efficient and helped me immensely. Thanks again"
We responded:
"Thanks so much for the amazing review, Janet! We really appreciate your support here in Shallotte. Just reach out anytime if you need us - we’re here for you. "
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Jacqueline Cartlidge

October 26, 2026

5 out of 5 rating by Jacqueline Cartlidge
"Paid my car insurance over phone with Kelly. She was very pleasant and helpful!"
We responded:
"Jacqueline, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kristin Dowdy and Team "
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G H

October 26, 2026

5 out of 5 rating by G H
"Mary is absolutely the best. She is so cool. I hope you get her when you call. All of my questions were answered and she helped me so much."
We responded:
"G, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kristin Dowdy’s Team here in our Shallotte office. "
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Irene Seal

October 26, 2026

5 out of 5 rating by Irene Seal
"This company has given me great service. Thanks to Barb for being so helpful with her assistance."
We responded:
"Thank you so much for your kind review, Irene!  If you need insurance assistance, we are just an email or call away! - Kristin Dowdy, your State Farm Agent   "
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Larry Purcell

October 24, 2026

5 out of 5 rating by Larry Purcell
"Wonderful service with no pressure. What more could you ask?"
We responded:
"Thank you for the 5-star review of Kristin Dowdy’s team - we really appreciate your kind words! "
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Deborah Thorpe

October 23, 2026

5 out of 5 rating by Deborah Thorpe
"Barbara Nelson was very helpful in assisting us in renewing our auto insurance that had expired on 10//22/26. My husband received a text stating that SF had not received payment. We did not receive any mail from SF notifying that our policy was due for renewal. She took care of our payment. Also provided us contact info for rebate website as we had not yet received our rebate. She further explained that our file was marked that we wanted all correspondence via email which was incorrect so she changed it back to postal mail. She went out of her way to help us. She notified the Shallotte office that we would be coming up there to pick up our paperwork as we did not have a working printer. She went out of her way to help us."
We responded:
"Deborah, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Shallotte insurance team! - Your State Farm Agent, Kristin Dowdy "
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Felicia Jones

October 22, 2026

5 out of 5 rating by Felicia Jones
"Barbara D Nelson makes thing feel like home. She always great to talk to and makes my payments easy."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Shallotte. "
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Richard Johnson

October 21, 2026

5 out of 5 rating by Richard Johnson
"Mary was prompt with the quote, explained everything and really took care of me. Answered all of my questions and truly wanted my business."
We responded:
"Richard, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Gwen Hewett

October 21, 2026

5 out of 5 rating by Gwen Hewett
"Kristin Loves was polite and helpful. Thank you"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Shallotte insurance team. "
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Faye Williamson

October 20, 2026

5 out of 5 rating by Faye Williamson
"Mary Jezierski was so very helpful to me in comparing my policy coverage against the levels recommended by our HOA master policy agent."
We responded:
"Faye, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Marianne Walters

October 20, 2026

5 out of 5 rating by Marianne Walters
"I recently bought a new car to replace an existing vehicle in my policy. Barbara was extremely helpful and kind. He customer service was amazing."
We responded:
"Hi Marianne, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Shallotte.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kristin Dowdy "
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Lori Olson

October 17, 2026

5 out of 5 rating by Lori Olson
"Toni from Kristin Dowdy State Farm’s in Shallotte is fantastic to work with. She was knowledgeable, answered all of my questions, and most importantly was kind and nice! Highly recommend her!"
We responded:
"Lori, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Shallotte. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kristin Dowdy and Team "
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nipples the clown

October 15, 2026

5 out of 5 rating by nipples the clown
"Had a wonderful experience with Nathan. Everything was done with expedience, kindness, and professionalism, as well as being explained to me in a very easy to understand manner. Would recommend this office for your vehicle insurance needs. 10/10 👍 PS. I forgot Google posts me with my gaming handle 🤣 if your're reading this,
it's Brian. 🤭"
We responded:
"Thank you so much for the 5 stars, nipples! We truly appreciate your feedback and are always happy to help whenever you need us. "
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SPENCER JR

October 15, 2026

5 out of 5 rating by SPENCER JR
"The rep was very knowledgeable and extremely efficient and helpful"
We responded:
"SPENCER, thank you for the amazing review! Our Shallotte insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kristin Dowdy, your State Farm Agent "
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staci usrey

October 13, 2026

5 out of 5 rating by staci usrey
"Nate was informative, kind, and patient while I asked lots of questions. And I got a great rate for all three of my vehicles."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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John D

September 28, 2026

5 out of 5 rating by John D
"Kelly B. Was very helpful and a pleasure to talk with.
Thank you
John D"
We responded:
"Thank you so much for your kind review, John!  If you need insurance assistance, we are just an email or call away! - Kristin Dowdy, your State Farm Agent   "
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Justin

September 26, 2026

5 out of 5 rating by Justin
"Kelly at State Farm was absolutely amazing to work with. She helped me get insurance set up for my truck, my motorcycle, and even my health coverage, and made the whole process simple and stress-free.

She took the time to explain everything clearly, answered all my questions, and made sure I understood my options so I could make the best decisions. It really felt like she cared about helping me, not just selling a policy."
We responded:
"Thank you for the 5-star review of Kristin Dowdy’s team - we really appreciate your kind words! "
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maxine howard

September 25, 2026

5 out of 5 rating by maxine howard
"TONI. Is what I thought her name , very polite and understood that I was reading my miles I have driven, she read the number back correctly and I thanked her kind help! I have been with State Farm NEVER a problem!!!thankyou, Maxine Howard"
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John Carroll

September 23, 2026

5 out of 5 rating by John Carroll
"Thanks Toni for your great service"
We responded:
"John, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Tom Martin

September 22, 2026

5 out of 5 rating by Tom Martin
"Mary had our paperwork prepared to make our bundling quick and easy."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "